Where do I login to manage my subscription?

Our My Credit Alert service credit alerts are delivered to you via email. There is no need to log in to manage your details.

If you have an annual subscription to the My Credit Alert service, your alerts will be sent to the email address you supplied when you signed up for the service.

If you would like to change the email address for your alerts, please contact us or call 13 8332.

Or you can login at the Equifax site to manage your annual subscription to any of these Equifax personal credit and identity products:

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To make sure you are accessing the right product, we need you to answer the following questions.

You can get a free copy of your personal Equifax credit report:

  • if you have been declined credit in the last 90 days; or
  • if you have had an item corrected on your Equifax credit report; or
  • once every 12 months.

If you do not meet the criteria, a once-off Equifax credit report is currently available for free.

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You are eligible for a free Equifax Credit Report.

How will COVID-19 impact your credit report and score?