How can I update the information on my credit report?

If you believe information on your Equifax credit report is incorrect or inaccurate you can have it investigated by the credit provider or Equifax for free. Search our list of common creditor contacts or you can use the Equifax corrections process.

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You can get a free copy of your personal Equifax credit report:

  • if you have been declined credit in the last 90 days; or
  • if you have had an item corrected on your Equifax credit report; or
  • once every 12 months.

If you do not meet the criteria, a once-off Equifax credit report is currently available for free.

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