Where can I find My Credit Alert?

The Equifax My Credit Alert service is no longer offered to new customers (If you’re an existing My Credit Alert customer find out more here). If you’re looking for a credit alert service you may consider one of our other subscription services which offer a credit alert. 

Equifax Identity Protect – An identity theft protection and detection service to help you safeguard your identity. Detect if your personal details are being traded on the dark web with Identity Guard insurance in the event you have been the victim of identity theft.

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Equifax Credit Protect – Get on top of your credit profile and protect your identity. Keep track of your Equifax credit report and Equifax score. You’ll get your Equifax credit report monthly, Equifax Score monthly along with an Equifax Score Tracker and the top four contributing factors. And then there’s credit monitoring through alerts to help protect your credit reputation.

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Credit & Identity Protect – Proactively manage your credit profile with a monthly Equifax credit report and Equifax score with our most comprehensive credit and identity consumer subscription plan. Find out the key factors that impact your Equifax Score and track it over time. Plus help safeguard your identity with credit alert and identity monitoring. We’ve also got you covered with Identity Guard Insurance.

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Free credit report - You can get a free copy of your personal Equifax credit report provided you have:

  • been declined credit in the last 90 days; or
  • had an item corrected on your Equifax credit report; or
  • not applied for a credit report during the previous 12 months

If you don’t meet the criteria for a free Equifax credit report you can get a once-off credit report for $6.95 (currently available for free).

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Thanks for choosing Equifax!

To make sure you are accessing the right product, we need you to answer the following questions.

You can get a free copy of your personal Equifax credit report:

  • if you have been declined credit in the last 90 days; or
  • if you have had an item corrected on your Equifax credit report; or
  • once every 12 months.

If you do not meet the criteria, a once-off Equifax credit report is currently available for free.

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Great news!

You are eligible for a free Equifax Credit Report.