What if I’ve forgotten the password to access my credit report?

The password to access your credit report via My Credit File is your date of birth.

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To make sure you are accessing the right product, we need you to answer the following questions.

You can get a free copy of your personal Equifax credit report:

if you have been declined credit in the last 90 days; or
if you have had an item corrected on your Equifax credit report; or
once every 12 months.

If you do not meet the criteria, a once-off Equifax credit report is currently available for free.

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